I bought a Groupon for *Massages by Dan in Poway. I called the first part of October an...

GetHuman-pekisstu's customer service issue with Groupon from November 2018

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The issue in GetHuman-pekisstu's own words
I bought a Groupon for *Massages by Dan in Poway. I called the first part of October and was told he was leaving on vacation and would be back on *****. He called on ***** and said he could see me on *****. I called back and left voicemail that Sundays do not work for me. I called on Monday to set up an appointment and got voice mail. Left a voicemail that I had time during the week and to call me back with a day. No one called on Tuesday so I called again and left another voice mail. Dan called back today at *pm and again said he could work me in on Sunday. Again I told him weekends do not work for me. He then said he could see me Saturday night. Again I said no weekends-what did he have for the rest of this week. He said he had nothing and was going away on vacation again next week. This is NOT working. I have called * times to set up appointments and nothing is available. If he is going to be gone * weeks again-then it is the week before Thanksgiving and we are headed East on the **th and are there until the **th. I have a shoulder procedure scheduled for ***** and **** and will not be able to do massage or acupuncture for two weeks after the procedure- so the expiration date of **** on this Groupon will come up before I can even get * visit! Just refund-he is obviously not reliable
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Groupon

Customer service issue
Reported by GetHuman-pekisstu
Nov 1st, 2018 - 2 mons ago
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GetHuman-pekisstu started working on this issue
Nov 1st 4:24am