I bought a Groupon for *Massages by Dan in Poway. I called the first part of October an...

GetHuman-pekisstu's customer service issue with Groupon from November 2018

77053 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-pekisstu's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-pekisstu may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pekisstu's own words
I bought a Groupon for *Massages by Dan in Poway. I called the first part of October and was told he was leaving on vacation and would be back on *****. He called on ***** and said he could see me on *****. I called back and left voicemail that Sundays do not work for me. I called on Monday to set up an appointment and got voice mail. Left a voicemail that I had time during the week and to call me back with a day. No one called on Tuesday so I called again and left another voice mail. Dan called back today at *pm and again said he could work me in on Sunday. Again I told him weekends do not work for me. He then said he could see me Saturday night. Again I said no weekends-what did he have for the rest of this week. He said he had nothing and was going away on vacation again next week. This is NOT working. I have called * times to set up appointments and nothing is available. If he is going to be gone * weeks again-then it is the week before Thanksgiving and we are headed East on the **th and are there until the **th. I have a shoulder procedure scheduled for ***** and **** and will not be able to do massage or acupuncture for two weeks after the procedure- so the expiration date of **** on this Groupon will come up before I can even get * visit! Just refund-he is obviously not reliable
GetHuman-pekisstu did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-pekisstu fixed the problem
We are waiting for GetHuman-pekisstu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-pekisstu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-pekisstu
Nov 1st, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 77053 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-pekisstu started working on this issue
Nov 1st 4:24am