The Tough Mudder event for September **, **** I purchased thru Groupon was canceled. T...

GetHuman1418784's customer service issue with Groupon from October 2018

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The issue in GetHuman1418784's own words
The Tough Mudder event for September **, **** I purchased thru Groupon was canceled. Tough Mudder says get the refund from Groupon. My Groupon code was GRPZCRUUN.**My Name is Paul Nichols. My email is: *****@***.com**Here is what Tough Mudder emailed me:**Hello Mudder, **Thank you for contacting Mudder Services. **I am extremely sorry for any inconvenience. I attempted to issue the refund however because your ticket was purchased with a Groupon Voucher we do not have your payment information on file and therefore are unable to process the refund. Please contact Groupon directly to assist you with a refund for the cancelled event.**To contact Groupon please email *****@***.com or visit https:***customer*support.***Please let us know if you encounter any problems, or if there is anything else we can do for you. **Regards, **Joanie *TMHQ*ref:***Dj**nPXS.****f*lA*Jt:ref
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Customer service issue
Reported by GetHuman1418784
Oct 26th, 2018 - 2 mons ago
I have an issue with Groupon too
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GetHuman1418784 started working on this issue
Oct 26th 5:07pm