The Tough Mudder event for September **, **** I purchased thru Groupon was canceled. T...
GetHuman1418784's customer service issue with Groupon from October 2018
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1418784's own words
The Tough Mudder event for September **, **** I purchased thru Groupon was canceled. Tough Mudder says get the refund from Groupon. My Groupon code was GRPZCRUUN.**My Name is Paul Nichols. My email is: *****@***.com**Here is what Tough Mudder emailed me:**Hello Mudder, **Thank you for contacting Mudder Services. **I am extremely sorry for any inconvenience. I attempted to issue the refund however because your ticket was purchased with a Groupon Voucher we do not have your payment information on file and therefore are unable to process the refund. Please contact Groupon directly to assist you with a refund for the cancelled event.**To contact Groupon please email *****@***.com or visit https:**www.groupon.com*customer*support.***Please let us know if you encounter any problems, or if there is anything else we can do for you. **Regards, **Joanie *TMHQ*ref:***Dj**nPXS.****f*lA*Jt:ref
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