I had store credit and with that I ordered a set of deep pocket Merit Linens Microfiber...

GetHuman-kandon's customer service issue with Groupon from October 2018

73497 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-kandon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kandon's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kandon will want to follow the link below to head to their help center. We will check on GetHuman-kandon later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kandon may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kandon's own words
I had store credit and with that I ordered a set of deep pocket Merit Linens Microfiber sheets and a memory foam bath rug. I paid any charges over the credit. The sheets were a twin size and I needed a full size set. I couldnt get ahold of anybody to exchange the order, so I ordered Hotel Home Collection size full. Groupon took $**.** out of my checking but the set was $**.** with free shipping. And I have not gotten credit for the twin size set that I returned. I need someone to call me and get this resolved.*Kandice Carpenter************
GetHuman-kandon did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kandon fixed the problem
We are waiting for GetHuman-kandon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kandon fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kandon
Oct 23rd, 2018 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 73497 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kandon started working on this issue
Oct 23rd, 2018 6:54pm