i Just bought a spa castle college point administration ticket that i wanted to use for today. but the spa siad that i have to wait for ** hours. So. I would like to request refund for the purchase.immediately.

GetHuman1397491's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1397491's own words
I was trying to go to the spa today with the groupon deal ticket. But not possible to use it today. ... i Just bought a spa castle college point administration ticket that i wanted to use for today. But, I call the spa and found out that i have to wait for ** hours. So. I would like to request refund for the purchase, immediately. I need to go today.*Thanks!
I just paid for the ticket online to go the spa today, but I realized that this groupon ticket needs to wait for ** hours from purchase. And I can not talk on the phone to have this refund request
I want to cancel the groupon payment that I made today for Spa castle administration
I have not used groupon in the past much. So, I don't know much about how it works.
Yes, but they said that unfortunately I have to wait for ** hours to use the ticket. I asked how can I do as I needed to get in today. They said that I can ask for refund from groupon.
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Groupon

Spa Admission for One, Valid Monday-Friday
Customer service issue
Reported by GetHuman1397491
Oct 23rd, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 73382 others
0 customers following this

Timeline

GetHuman1397491 started working on this issue
Oct 23rd, 2018 4:01pm