I ordered tickets to transsiberian orchestra for a show in Rochester,ny on November...

GetHuman-wwcry's customer service issue with Groupon from October 2018

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The issue in GetHuman-wwcry's own words
I ordered tickets to transsiberian orchestra for a show in Rochester,ny on November **,****. I ordered * tickets on my discover card. I received an email staying there was a problem with card and use another means of payment. I then used my visa and order went through. I received an email saying my tickets will be sent via email. ** minutes later I received another email saying my previous purchase has been approved and those tickets were sent via another email I now have ** tickets to the show on opposite sides of arena. I would like one of them refunded on card. I have been dealing with this for a month and have received no satisfaction. my next sept will be to new yorks attorney general.**wayne crysel

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Groupon

Customer service issue
Reported by GetHuman-wwcry
Oct 22nd, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 73000 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-wwcry started working on this issue
Oct 22nd, 2018 7:02pm
GetHuman-wwcry indicated the issue is not fixed yet.
Oct 26th, 2018 6:28pm