I ordered tickets to transsiberian orchestra for a show in Rochester,ny on November...

GetHuman-wwcry's customer service issue with Groupon from October 2018

3 views | 73000 similar | 0 following
Help with my Groupon issue
GetHuman-wwcry's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-wwcry will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-wwcry can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-wwcry's own words
I ordered tickets to transsiberian orchestra for a show in Rochester,ny on November **,****. I ordered * tickets on my discover card. I received an email staying there was a problem with card and use another means of payment. I then used my visa and order went through. I received an email saying my tickets will be sent via email. ** minutes later I received another email saying my previous purchase has been approved and those tickets were sent via another email I now have ** tickets to the show on opposite sides of arena. I would like one of them refunded on card. I have been dealing with this for a month and have received no satisfaction. my next sept will be to new yorks attorney general.**wayne crysel

GetHuman-wwcry did not yet indicate what Groupon should do to make this right.

How GetHuman-wwcry fixed the problem

We are waiting for GetHuman-wwcry to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-wwcry fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-wwcry
Oct 22nd, 2018 - 3 years ago
Seen by 3 customers so far
Similar issue to 73000 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-wwcry started working on this issue
Oct 22nd, 2018 7:02pm
GetHuman-wwcry indicated the issue is not fixed yet.
Oct 26th, 2018 6:28pm