Myself and my sister ordered massages for our other sisters birthday. We have phoned th...

GetHuman1391260's customer service issue with Groupon from October 2018

3 views | 72899 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1391260's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1391260's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1391260 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1391260 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1391260 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1391260's own words
Myself and my sister ordered massages for our other sisters birthday. We have phoned the massage company to book but they say the don’t have appointments at the times we can make before the voucher runs out. We asked them to extend the voucher but they will not. Also my sister is now pregnant but under ** weeks so cannot gave a massage. The company has said that they can only provide a mini treatment to replace this but we have paid for a full treatment. *We have tried to be accommodating as we want to go and have the massage as it’s for a family birthday but he company are being very un-accommodating and unhelpful. They have sold us a product which they cannot fulfil and as a result we would like our money returned so we can purchase something which can actually be provided. *Thanks Emma

GetHuman1391260 did not yet indicate what Groupon should do to make this right.

How GetHuman1391260 fixed the problem

We are waiting for GetHuman1391260 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1391260 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1391260
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 72899 others
0 customers following this


GetHuman1391260 started working on this issue
Oct 22nd, 2018 4:56pm