I just purchased the Loving Hut certificate, it's suppose to have $*.** deducted from t...

GetHuman-tonyso's customer service issue with Groupon from October 2018

Help with my Groupon issue
The issue in GetHuman-tonyso's own words
I just purchased the Loving Hut certificate, it's suppose to have $*.** deducted from the price as the Flash Sale promo today. But after I clicked to buy, the total remains as $** still. Please refund me the $*.** to my credit card. Besides, when will this gift item shows in my cousin's email address ?

GetHuman-tonyso did not yet indicate what Groupon should do to make this right.

How GetHuman-tonyso fixed the problem
I'm glad I finally am able to get Siby B , the live chat to straighten the issue - NOT all deals are getting the Flash Sale discount as shown on Groupon website, even though it clearly stated the discount $ amount on the " Buy order " page. yet once I clicked the total it doesn't reflect the discount. Siby B said the small print under terms stated NOT eligible for any other promo discount. So that's that for getting customers who fail to read small prints !!
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-tonyso
Oct 21st, 2018 - 3 years ago
GetHuman-tonyso shared how to fix
Seen by 5 customers so far
Similar issue to 72650 others
0 customers following this
Items needed
Name on account
Email on account
Billing address


GetHuman-tonyso started working on this issue
Oct 21st, 2018 11:34pm
GetHuman-tonyso confirmed the issue is fixed. Hooray!
Oct 22nd, 2018 12:09am

Paying Too Much for Your Plan?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies