I paid for my groupon and it doesn't show in vouchers. Also wanted to use promo code...

GetHuman-jupiterh's customer service issue with Groupon from October 2018

72408 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-jupiterh's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jupiterh's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jupiterh will want to follow the link below to head to their help center. We will check on GetHuman-jupiterh later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jupiterh may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-jupiterh's own words
I paid for my groupon and it doesn't show in vouchers. Also wanted to use promo code, but there was no option for it. I bought the $*.** deal and unsure if I could have used both. I bought the deal b*c there was no promo, & no chat option either. I asked chat for help earlier, but the chat option was gone. If chat has hours it should be on the web-site so ppl don't waste time looking for something that's not there. Better customer service might get more ppl using Groupon. But, where is my voucher? Can I use promo also? How to get chat?
GetHuman-jupiterh did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jupiterh fixed the problem
We are waiting for GetHuman-jupiterh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-jupiterh fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jupiterh
Oct 21st, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 72408 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jupiterh started working on this issue
Oct 21st, 2018 2:35am