Still can’t access my ticket. Extremely frustrated at lack of response

GetHuman1383015's customer service issue with Groupon from October 2018

Help with my Groupon issue
The issue in GetHuman1383015's own words
Redeem Park tickets as well as Brick or Treat event ticket ... Purchased Groupon tickets for Legoland. Redeemed tickets too soon. Unable to utilize second portion of ticket. Please unredeem as immediately as possible. We need the tickets today. We need a response immediately.
It’s my son’s birthday today and I need to redeem the event ticket NOW!
Make my ticket available for use
* years
Online, filled out all forms, guest services at LEGOLAND
I have an issue with Groupon too
How GetHuman1383015 fixed the problem
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Groupon

LEGOLAND tickets
Customer service issue
Reported by GetHuman1383015
Oct 20th, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 72338 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman1383015 started working on this issue
Oct 20th 9:00pm
GetHuman1383015 indicated the issue is not fixed yet.
Oct 20th 9:11pm
GetHuman1383015 shared this issue with others over email
Oct 20th 9:34pm