I purchased * groupons for Dark Harbor on the Queen Mary for oct **th ****, when I arri...

GetHuman1382875's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1382875's own words
I purchased * groupons for Dark Harbor on the Queen Mary for oct **th ****, when I arrived to the park they sent us out of the parking line we had been in for **mins and said go to the other lane for parking. We also had an ADA sign visible on our rear view mirror. Then we proceeded to follow that lane which took us to downtown Long Beach. There was one sign saying turn for dark harbor parking. Once we made that turn there were no signs what so ever to find parking for dark harbor. We tried to go back to the parking of of the port and no luck, getting parking. We did not use our vouchers. This was such a hassle and I am very unhappy that we could not back that nothing was clear as well as making it difficult for my ADA passenger to get to the ship. This ruined our night. I had a friend come up from San Diego for this outing. I would like to go again but I don’t want to pay again as well as I want to know how I can get accessible ADA parking
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Groupon

Customer service issue
Reported by GetHuman1382875
Oct 20th, 2018 - a mon ago
I have an issue with Groupon too
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Timeline
GetHuman1382875 started working on this issue
Oct 20th 8:20pm