On Friday, Oct. **th, I placed an order for a fold up trunk organizer. My order number...
GetHuman-jgderbog's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman-jgderbog's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jgderbog's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jgderbog will want to follow the link below to head to their help center. We will check on GetHuman-jgderbog later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jgderbog may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jgderbog's own words
On Friday, Oct. **th, I placed an order for a fold up trunk organizer. My order number is: ****-*****-******.*On the order, there is an UNWANTED ITEM OF A VIZIO MFG. REFURBISHED VIZIO TV SOUND BAR WITH SUB-WOOFER.*(Order no.: **********)*KINDLY REMOVE THE VIZIO TV SOUND BAR SOUND BAR WITH SUB-WOOFER AND LEAVE THE FOLDABLE TRUNK STORAGE CASE.*OTHERWISE, I WILL CANCEL THE ENTIRE ORDER AND NEVER BUY FROM GROUPON GOODS AGAIN! I WILL ALSO CALL MY BANK AND HAVE A STOP PAYMENT ISSUED AS WELL!*Thank you kindly for your attention and courtesy and willexpection ACTION BEING TAKEN TO CORRECT THIS PROBLEM IMMEDIATELY!**Respectfully Yours,**MR. JONATHAN G. DERBOGHOSIAN
GetHuman-jgderbog did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jgderbog fixed the problem
We are waiting for GetHuman-jgderbog to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.