I bought a * month subscription to cannabox for $**, I followed instructions to redeem...

GetHuman-kaatnie's customer service issue with Groupon from October 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kaatnie's own words
I bought a * month subscription to cannabox for $**, I followed instructions to redeem it on cannabox website, did everything as told, and it will not redeem it. I’ve tried contacting cannabox customer support and they have done nothing to help fix the issue and replied back * days after I first emailed them back. I would like to get a refund for my subscription due to the cannabox website not being reliable and I mainly did it for this month box and will not be able to get it anymore since it’s passed the ship date.
GetHuman-kaatnie did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-kaatnie
Oct 20th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
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Timeline
GetHuman-kaatnie started working on this issue
Oct 20th 1:31am