I purchased a groupon for Unwind Massage about a month ago. I called maybe twice a week...

GetHuman1379236's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1379236's own words
I purchased a groupon for Unwind Massage about a month ago. I called maybe twice a week and left multiple messages with my number and I was not able to contact her until a few days before the bachelorette party that I got this spa Groupon for. Now there is no time to try and schedule an appointment for a different spa and even if there was you have made it close to impossible to find out how to exchange my groupon for something else. I spent **$ on this and now I can’t use it. Refund my money please.
GetHuman1379236 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1379236
Oct 20th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 72032 others
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GetHuman1379236 started working on this issue
Oct 20th, 2018 1:04am