I went to the hotel that I booked through groupon only to find out that groupon did not...

GetHuman-mtenoeve's customer service issue with Groupon from October 2018

72030 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-mtenoeve's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
Before contacting them, items GetHuman-mtenoeve may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mtenoeve's own words
I went to the hotel that I booked through groupon only to find out that groupon did not send the hotel a confirmation email, so after all the driving I did today (seven hours) to get to the wonderful jacuzzi cabin I purchased, I came to find that there are none available because GROUPON didn’t send the hotel an email about my purchase!!!!!! I am severely upset to say the LEAST! There is no one to speak to from Groupon and now I have to drive another five hours to get home instead of sitting in my Weekend jacuzzi cabin which was to be the last two relax days after a very long drive to and from San Francisco! *WhAt will be done to rectify this???? Groupon????
GetHuman-mtenoeve did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-mtenoeve fixed the problem
We are waiting for GetHuman-mtenoeve to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-mtenoeve fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-mtenoeve
Oct 20th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 72030 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-mtenoeve started working on this issue
Oct 20th, 2018 1:03am