My name is Marcus Adeniyi. I've purchased I few items from your site and I was really p...

GetHuman1378537's customer service issue with Groupon from October 2018

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The issue in GetHuman1378537's own words
My name is Marcus Adeniyi. I've purchased I few items from your site and I was really pleased. Until I purchased a *** carot sunflower diamond ring in a sterling *** setting on October *th. I received the ring that I purchased from the online site today October **th ****! Upon opening the not marked fragile or in a safer packaged box. The box the ring came in was crushed, when I opened the box I was devastated the ring was smashed in on its self and a stone if not two had gone missing. I dont know if this is how your product is normally transported and or cared for. No matter the cost a good was purchased but the need and services was not met. I purchased this ring as a wedding ring for my wife and to receive it in this manor and to have to explain to her why she is not getting it I mean wow. I would either like money back or to receive a new ring shipped in much better conditions.
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Customer service issue
Reported by GetHuman1378537
Oct 19th, 2018 - 3 mons ago
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Seen by 2 customers so far
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GetHuman1378537 started working on this issue
Oct 19th, 2018 10:12pm