I went on Blooms.com to order flowers and instead they sent the voucher to my recipient...

GetHuman-ingridko's customer service issue with Groupon from October 2018

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The issue in GetHuman-ingridko's own words
I was trying to send flowers and the voucher was sent instead. I’d like to cancel the voucher before it is opened by those I was sending flowers to! Iwant to I don’t know send flowers. ... I went on Blooms.com to order flowers and instead they sent the voucher to my recipients. I wanted flowers, not a voucher,,
I have no idea how the voucher got sent. It is embarrassing to send a voucher instead of flowers in this instance.
Cancel the voucher and let me send flowers for the $ I spent.
I have been a groupon customer for several years!
I’ve called Bloomstoday.com and they said it has to be corrected by Groupon.
I have an issue with Groupon too
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Customer service issue
Reported by GetHuman-ingridko
Oct 19th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
Similar issue to 71957 others
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GetHuman-ingridko started working on this issue
Oct 19th, 2018 10:07pm