South Pasadena Dental group is bypassing Groupon and encouraged me to pay with cash at...

GetHuman-jeffkmok's customer service issue with Groupon from October 2018

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The issue in GetHuman-jeffkmok's own words
South Pasadena Dental group is bypassing Groupon and encouraged me to pay with cash at the office. At the office They required me to send a screenshot of the Groupon offer ($** dental exam*x-Ray and cleaning) and honored it with cash. **After exam and x-ray the dentists said they found too much plaque and inflammation on my gum. They claimed there were cavities, and therefore was unable to provide me with the teeth cleaning service unless I opt for their much pricier ($***) deep cleaning service. **I requested several times to get at least a surface cleaning to remove stains and build-up, but service was refused. The front desk refunded me $**. So I basically paid $** for an exam and * *** hours wasted.
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Customer service issue
Reported by GetHuman-jeffkmok
Oct 19th, 2018 - 3 mons ago
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GetHuman-jeffkmok started working on this issue
Oct 19th, 2018 4:59pm