I originally ordered two Dunans Castle Limited. One for myself and one for a friend. I...

GetHuman-ebsint's customer service issue with Groupon from October 2018

71635 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-ebsint's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ebsint's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ebsint will want to follow the link below to head to their help center. We will check on GetHuman-ebsint later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-ebsint may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ebsint's own words
I originally ordered two Dunans Castle Limited. One for myself and one for a friend. I redeemed mine right away . I just tried to redeem the other for my friend for her birthday and the code wouldn't work. I then was in contact with ScottishLaird and they said I was missing a number and I could go on to redeem it, however it charged me an extra $** to do so. While I was trying to redeem it, it expired but it seemed to let me order it today.(not sure) however, when I look on my account, it says I used one and was refunded one and one that says Printed gift to Kathy Braun. The one I think I redeemed today had a coupon code of LRD-HDGCJS. I'm not sure what is going on now. HELP, PLEASE!
GetHuman-ebsint did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ebsint fixed the problem
We are waiting for GetHuman-ebsint to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-ebsint fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ebsint
Oct 19th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 71635 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ebsint started working on this issue
Oct 19th, 2018 2:03pm