I originally ordered two Dunans Castle Limited. One for myself and one for a friend. I...

GetHuman-ebsint's customer service issue with Groupon from October 2018

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The issue in GetHuman-ebsint's own words
I originally ordered two Dunans Castle Limited. One for myself and one for a friend. I redeemed mine right away . I just tried to redeem the other for my friend for her birthday and the code wouldn't work. I then was in contact with ScottishLaird and they said I was missing a number and I could go on to redeem it, however it charged me an extra $** to do so. While I was trying to redeem it, it expired but it seemed to let me order it today.(not sure) however, when I look on my account, it says I used one and was refunded one and one that says Printed gift to Kathy Braun. The one I think I redeemed today had a coupon code of LRD-HDGCJS. I'm not sure what is going on now. HELP, PLEASE!
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Groupon

Customer service issue
Reported by GetHuman-ebsint
Oct 19th, 2018 - a mon ago
I have an issue with Groupon too
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GetHuman-ebsint started working on this issue
Oct 19th 2:03pm