I bought * groupon vouchers for a one hour facial at Molita Medspa. I used one for myse...

GetHuman-sndimac's customer service issue with Groupon from October 2018

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The issue in GetHuman-sndimac's own words
I bought * groupon vouchers for a one hour facial at Molita Medspa. I used one for myself then tried to book an appointment for a friend but was told both vouchers had been used and nothing could be done. I paid £**.** for each voucher and now require an explanation as to how this has happened. I personally thonk the shop has used both vouchers but am unable to prove this.I would appreciate your help on this matter.
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Groupon

Customer service issue
Reported by GetHuman-sndimac
Oct 19th, 2018 - a mon ago
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GetHuman-sndimac started working on this issue
Oct 19th 12:51pm