I purchased this Groupon before, less than * year ago. It mentions on her website she w...

GetHuman1374933's customer service issue with Groupon from October 2018

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GetHuman1374933's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1374933 will want to follow the link below to head to their help center. We will check on GetHuman1374933 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1374933's own words
I purchased this Groupon before, less than * year ago. It mentions on her website she won’t honor it and get reimbursed by Groupon.*Plus, she is booked month on advance and it is impossible to make an appointment, even if she accepted the Groupon. And she does not return my call. *Order number *********Brevard massage and aroma *Expired on November **, *****Please reimburse me and add the amount I paid back on my credit card. *Thanks *Please contact me by phone or email. *Phone *** ***-****
GetHuman1374933 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1374933
Oct 19th, 2018 - 25d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 71590 others
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Timeline
GetHuman1374933 started working on this issue
Oct 19th 12:31pm