I have contacted Groupon three times now regarding same issue and it continues to happe...

GetHuman1372360's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1372360's own words
I have contacted Groupon three times now regarding same issue and it continues to happen. *I purchased two deals for Dryer Vent cleaning and they continue to show up as “redeemed” on My Stuff, even after I’ve contacted Groupon and they’ve finally released the “redeemed” . Then a week later sure enough they show up as “redeemed” again and I’ve NOT clicked redeemed, not even accidentally three times!* Please help! As this point I want a refund because this has been so frustrating and exhausting to try to even get in co tact with customer service. I use to love Groupon, now I cannot stand it!*Thank you, Sally M
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Groupon

Customer service issue
Reported by GetHuman1372360
Oct 18th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 71449 others
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Timeline
GetHuman1372360 started working on this issue
Oct 18th 10:06pm