My Name is Irish Thomas, *****@***.com, ***-***-****. September *, ****, I was diagnos...

GetHuman1371130's customer service issue with Groupon from October 2018

4 views | 71343 similar | 0 following
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1371130 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1371130 can let us know if they help or not.
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Before contacting them, items GetHuman1371130 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1371130's own words
My Name is Irish Thomas, *****@***.com, ***-***-****. September *, ****, I was diagnosed to have Lumbar radiculopathy and have to do physical therapy. I have my medical details to send to you, did not know how to attach it to this request. Seems that I’ve had the problem and no symptoms until I began the DDP Yoga class and it flared up. I need to cancel two of my Groupons that I will not be able to use* Code UYDTPBGG for the * year unlimited online yoga and order number ****-******-****** for Vida natural Fitness & Dance. I did attend a free Saturday open house at Vida Natural Fitness & Dance but none of their other formal classes. The yoga and Zumba is too taxing on my back and hip. I know the refund will be in Groupon Bucks. The unlimited online yoga was $** and I paid $** for two Vida vouchers $** each. One for me and one for my sister-in-law as a gift. Also, I have another question. I purchased an Active Pest Termite Package Control Groupon number ******** for $**.** last year and have not been able to use it. When they came out to do the preliminary inspection he wanted to sell me a package that was way out of my limit. I said I would have to financially wait. I’ve tried to use the ** dollars towards other pest control products that Active Pest provides and was told that I can only use the Groupon for termite ONLY. What are my options here. Do I just lose ** dollars? Thank you for your consideration. Daytime: ***-***-****.

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Groupon

Customer service issue
Reported by GetHuman1371130
Oct 18th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 71343 others
0 customers following this

Timeline

GetHuman1371130 started working on this issue
Oct 18th, 2018 6:52pm