I ordered Personal Trainer food and mt Visa card did not go through. I did it again and...

GetHuman1370496's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1370496's own words
I ordered Personal Trainer food and mt Visa card did not go through. I did it again and did not go through. I then for the third time ordered the coupon again but this time with my Discover card. I only received one coupon and used it howevwe I was charged three times. I did receive ONE refund and am still owed for one. Please either refund me or give me another personal trainer Groupon certificate.*Marie McEachin****-***-****
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Groupon

Customer service issue
Reported by GetHuman1370496
Oct 18th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1370496 started working on this issue
Oct 18th 5:14pm