I accidentally purchased everything in my cart. I didn't want any of the items. The cus...

GetHuman-wwwauto's customer service issue with Groupon from October 2018

Help with my Groupon issue
The issue in GetHuman-wwwauto's own words
I accidentally purchased everything in my cart. I didn't want any of the items. The customer service department was closed so I sent and email. I understand there is a two hour window and I responded in that time frame. The next day I called customer service and told them my issue and that I sent the email. They claimed I missed my window of opportunity to cancel and couldn't find my email. Said there was nothing they could do. I can't afford to even purchase the items but didn't matter. Can't get a refund.
GetHuman-wwwauto did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-wwwauto
Oct 18th, 2018 - a mon ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 71428 others
0 customers following this
Items needed
Name on account
Email on account
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Timeline
GetHuman-wwwauto started working on this issue
Oct 18th 9:17pm
GetHuman-wwwauto indicated the issue is not fixed yet.
Oct 19th 9:52pm