I let Groupon know that a company I purchased a voucher through them (Groupon) was out...

GetHuman-dasaraci's customer service issue with Groupon from October 2018

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The issue in GetHuman-dasaraci's own words
I let Groupon know that a company I purchased a voucher through them (Groupon) was out of business and my voucher would Not work but Groupon and*or the company (Vagaro) kept sending me to other tanning companies who would NOT honor the voucher I had already paid for and I requested my money back. *Voucher * ******* *I have M.S so I am not the fastest Typer, so the agent (after I waited for HIM to look things up said I was in Idle to long and disconnected our conversation after telling me I could swap it out for something else. He also asked me how u knew the company was out of business and I told him several times that when every I try to redeem my voucher that Groupon sold me Vagaro said it was no longer in business, and that was a soon after purchasing it. I explained to the agent that it makes Groupon look bad. I wanted my money back. He was suppose to get back to me. I just found a email response in my junk mail and Groupon gave me * days to respond! No phone waybti contact this company ( one were people answer) they sell out of business vouchers..... they disconnect if you don’t type fast enough for them, things are definitely sounding like Vagaro didn’t scam me but Groupon did! Why can’t Groupon CALL me?! *******-****.
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Customer service issue
Reported by GetHuman-dasaraci
Oct 18th, 2018 - 3 mons ago
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GetHuman-dasaraci started working on this issue
Oct 18th, 2018 3:36pm
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Oct 18th, 2018 3:36pm