When I tried to use my Groupon on the last day of my extension, the shop was closed and...

GetHuman1369019's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1369019's own words
When I tried to use my Groupon on the last day of my extension, the shop was closed and refused to honor it the following day, and said they couldn’t and that I would have to have you to extend it. I had intended to go on the **th, but my brother passed away and that day and from that day on I was consumed with family and lost thought and track of this and realized on the ** to try to use it but they were closed. Couldn’t contact you, decided today to try Google and hope this gets to you.
GetHuman1369019 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1369019
Oct 18th, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman1369019 started working on this issue
Oct 18th, 2018 1:22pm