I purchased a Groupon from Salon Rojo (Saskatoon) and a few days later received an emai...

GetHuman1367632's customer service issue with Groupon from October 2018

3 views | 71070 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman1367632's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1367632's own words
I purchased a Groupon from Salon Rojo (Saskatoon) and a few days later received an email that their phone number had changed. I had printed out the Groupon before receiving this email - called the number on my original printout and the phone message said Salon Rojo. I then called the other number and the message came up as Harlingtons of London. I thenn called Salon Rojo again and left a message. Harlingtons of London called me back and I asked if I could use the groupon with another stylist and was told that I couldn't. As you will see by my outstanding Groupons I still have one from Harlingtons of London. I said that I would not be using this Groupon and he told me I could give it to a friend. When I tried to use my other Groupon from July ****, I made the appointment and was told when I got their that I could not use it as he had cut my hair before (at least * years prior at a different Salon) - so why would I put a friend thru this same procedure. I feel that he is falsely advertising this Groupon with Salon Rojo but using his own business name for the actual appointment. If I had known this I never would have purchased this Groupon. The stylist is way behind the times - does highlights by pulling hair through a rubber cap that is placed on your head, dates back to the **'s. I am requesting a refund for both Groupon purchases and feel that he should no longer be able to use another Salon anme to get appointments.

GetHuman1367632 did not yet indicate what Groupon should do to make this right.

How GetHuman1367632 fixed the problem

We are waiting for GetHuman1367632 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Groupon customer problems.
How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1367632 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1367632
Oct 18th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 71070 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman1367632 started working on this issue
Oct 18th, 2018 3:19am

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians