Boy, am I annoyed. I purchased a Groupon this morning to use for an early morning trip...
GetHuman-fgoepel's customer service issue with Groupon from October 2018
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The issue in GetHuman-fgoepel's own words
Boy, am I annoyed. I purchased a Groupon this morning to use for an early morning trip to Newark airport. I was attracted by your advertising and followed your rules on the voucher. (please read your voucher ********)*After an initial phone call at **:**AM, the following is a series of text messages that occurred between me and the person at the phone number *** *** **** Century ** Limo. *I am not a lawyer, but something about this seems illegal.*Based on this encounter Groupon is guilty of deception *Please refund Groupon *********And let me know how you are going to make this up to me. This has taken several hours of my time. **ME: *Good Morning *Fred Goepel***** Easton Ave*Somerset NJ. ***** **** *** ****. *To Newark airport *UA****E *:** AM*Groupon. **********HIM Sorry, I can't talk right now.**HIM Hi there You address is way too far from the Groupon deal . Has to be ** miles radius to use this service. Thanks anyway **ME It says and as you stated there is an additional charge **ME Can you tell me what it is? Where are additional charges are for tolls and sales tax**HIM If you like to use directly my services I will charge $*** flat fee for that service and it will be a black car SUV**ME I said I was ok with that. The Groupon states there is an additional fee for travel outside the ** mile radius. I get it **HIM $* extra per mile **ME So what is the total cost? **HIM $*****ME Before or after the Groupon? **HIM You don’t have to use the Groupon**ME But I do want to use it. **ME You cannot use that is over the radios if only I can do you favor but I lose **% of the voucher is $****HIM If you like to pay the rest $***
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