We bought tickets to the Dark Harbor in Long Beach for Saturday the **th of Oct. We wen...
GetHuman-iraindea's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman-iraindea's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-iraindea's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-iraindea will want to follow the link below to head to their help center. We will check on GetHuman-iraindea later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-iraindea may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-iraindea's own words
We bought tickets to the Dark Harbor in Long Beach for Saturday the **th of Oct. We went and didn't even go in its was unorganized and workers calling. The group they put us in Stupid which is very Unprofessional we stood in line for the shuttle to pick us up and a group came after us got picked up before us when we finally got the the other side the lines where out of control. We didn't even use out tickets and when we. Talked to the workers they. Even said this is unorganized and its double the amount of people . we would like our money back for the event we didn't get to go to I don't wish to go another day Gas isn't cheap .
GetHuman-iraindea did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-iraindea fixed the problem
We are waiting for GetHuman-iraindea to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.