I bought a Groupon for an escape room on September **rd and just received a call from t...

GetHuman-beckynie's customer service issue with Groupon from October 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-beckynie's own words
I bought a Groupon for an escape room on September **rd and just received a call from the facility that they are closed and under construction. My Groupon number is ****-******-******. I would like a refund in the amount of ***.**. I had planned for a group of my friends, several of whom come from out of town, to enjoy this Groupon this weekend. I would greatly appreciate your assistance with this matter.
GetHuman-beckynie did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-beckynie
Oct 17th, 2018 - a mon ago
I have an issue with Groupon too
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Timeline
GetHuman-beckynie started working on this issue
Oct 17th 11:10pm