I bought a Groupon for an escape room on September **rd and just received a call from t...

GetHuman-beckynie's customer service issue with Groupon from October 2018

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The issue in GetHuman-beckynie's own words
I bought a Groupon for an escape room on September **rd and just received a call from the facility that they are closed and under construction. My Groupon number is ****-******-******. I would like a refund in the amount of ***.**. I had planned for a group of my friends, several of whom come from out of town, to enjoy this Groupon this weekend. I would greatly appreciate your assistance with this matter.
GetHuman-beckynie did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-beckynie
Oct 17th, 2018 - 3 mons ago
I have an issue with Groupon too
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GetHuman-beckynie started working on this issue
Oct 17th, 2018 11:10pm