My fiancee and I recently bought sky diving tickets to Baltimore Sky Dive. He is in med...

GetHuman-rabouels's customer service issue with Groupon from October 2018

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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rabouels's own words
My fiancee and I recently bought sky diving tickets to Baltimore Sky Dive. He is in med school and I am in pharmacy school and right now we are VERY busy- we were unaware of the expiration date of October **th until he received a notification today. Our friends have been in the same situation in the past and they were able to call the company and get the "expiration date" pushed back. When I called Baltimore Maryland, they told me to contact Groupon because that was the only way I could get my order changed to one with a later expiration date. Please let us know what to do- we do NOT want to waste $***.
GetHuman-rabouels did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-rabouels
Oct 17th, 2018 - a mon ago
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Seen by 2 customers so far
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GetHuman-rabouels started working on this issue
Oct 17th 7:45pm