My friend and I were looking to buy something online in GroupOn ... and *it insisted on...

GetHuman-giannica's customer service issue with Groupon from October 2018

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The issue in GetHuman-giannica's own words
My friend and I were looking to buy something online in GroupOn ... and *it insisted on using MY GroupOn BUCKS to pay for a portion of it! I was NOT obligated to paying for any portion of this purchase ... and asked for help with how to just KEEP my BUCKS separate ... bc I could not figure out HOW to not have it deduct from the purchase amount due. **Your GrpOn rep removed my $** BUCKS from my account and said they made a note to my account to reinstate them. I still don't see them on my account and now I'm getting both upset and angry that I believed and trusted what was told to me in good faith. **Can you please replace my GroupOn BUCKS so I can have them accessible to me? Please feel free to contact me by phone (***-***-****) ASAP to resolve this. Thank you, URSULA VITANZA
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Groupon

Customer service issue
Reported by GetHuman-giannica
Oct 17th, 2018 - a mon ago
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GetHuman-giannica started working on this issue
Oct 17th 7:42pm