I purchased quantity * Air Cooler personal space cooler. They took about **-** days to...

GetHuman-rhodadon's customer service issue with Groupon from October 2018

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The issue in GetHuman-rhodadon's own words
Return & Refund with no Groupon Goods Return info ... I purchased quantity * Air Cooler personal space cooler. They took about **-** days to recieve each arriving separetley from Hong Kong. Two seemed funky but we didn't know any different and it was so hot I sent them with my son to college. *He just came home over the weekend telling me they just plan do NOT do any cooling and are acting up. They didn't come with normal Groupon Goods packaging and return informaiton. HELP**Invoice: *d**d*c**aae***My credit card was billed as Novads ***-***-***** $****Royal Supply Chain Mgmt LTD PM-*****-**RMS ****-**,***F Hollywood Plaza *** Nathan*RD.Mongkok, Kowloon, Hong Kong
Super frustration because my son and his roommate suffered from HIGH HEAT
Return and Refund
** months
Contacting Novads Billed *********** with no luck.
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Groupon

Air Cooler Personal Space Cooler
Customer service issue
Reported by GetHuman-rhodadon
Oct 17th, 2018 - a mon ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 70828 others
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Timeline
GetHuman-rhodadon started working on this issue
Oct 17th 6:46pm