I went to crystal skin last night with my mother (I purchased * * hr Facials with ** mi...

GetHuman-jenjacqu's customer service issue with Groupon from October 2018

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The issue in GetHuman-jenjacqu's own words
I went to crystal skin last night with my mother (I purchased * * hr Facials with ** min massages) frist of all i coulant Find the Place called several times woman spoke broken English and couldnt give me directions. All she could say was the number address I walked in it was very dirty I wasn’t going to use the Groupon I was gonna walk out the lady manage to tell me that they have machines that they will be using the only machine they use with steam room anyway we did go in we are both in the same room the woman that was working on me left ** minutes into the facial the woman that was doing my mother did both of us and less than an hour time she put what I think was Vaseline on my face and was just massaging my face the ** minute massage on my body was five minutes as well as my mother in the whole process was done in an hour for both of us one woman was doing both of us I’ve had facials before and this was not a facial by any means like I said I think literally she put Vaseline on my face and just massage my face left the room several times like I said I should’ve walked out when my dad told me to leave because it was dirty the sheets were dirty room was dirty can somebody call me back please ***-***-**** I’m very disappointed I buy Groupon’s all the time and nothing like this is ever happened
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Customer service issue
Reported by GetHuman-jenjacqu
Oct 17th, 2018 - 3 mons ago
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GetHuman-jenjacqu started working on this issue
Oct 17th, 2018 2:43pm