My name is Gracey Gomez I have been requesting for a refund for * days now. I have yet...

GetHuman1354573's customer service issue with Groupon from October 2018

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Help with my Groupon issue
GetHuman1354573's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1354573 will want to follow the link below to head to their help center. We will check on GetHuman1354573 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1354573 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1354573's own words
My name is Gracey Gomez I have been requesting for a refund for * days now. I have yet to get a response to my request. Due to medical reasons I will not be able to travel. I have been trying to call the number on the groupon website however, no one has returned my calls. Can you please help? I requested the bank stop the payment Groupon withdraw from my debt it account. I did try to solve this problem with ample time before deadline., but Groupon has delayed action on their part. I would like a refund.
GetHuman1354573 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1354573
Oct 17th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 70656 others
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Timeline
GetHuman1354573 started working on this issue
Oct 17th 1:35pm
GetHuman1354573 shared this issue with others over email
Oct 17th 1:36pm