I placed an order on September **th of this year through the groupon website. It still...

GetHuman-douana's customer service issue with Groupon from October 2018

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The issue in GetHuman-douana's own words
I placed an order on September **th of this year through the groupon website. It still says the ordering is processing however the money has already been taken out of my account meaning it has been paid for already. I do not want the product anymore since it did not come in the time it was supposed to. I am upset because basically my money has been stolen. I would like a full refund since this is a groupon problem.
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Groupon

Customer service issue
Reported by GetHuman-douana
Oct 17th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 9 customers so far
Similar issue to 70591 others
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Timeline
GetHuman-douana started working on this issue
Oct 17th, 2018 2:06am