How can I get you to stop running my card I have purchased a coupon and it didn't got t...

GetHuman1351294's customer service issue with Groupon from October 2018

1 view
70029 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1351294's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1351294's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1351294 will want to follow the link below to head to their help center. We will check on GetHuman1351294 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1351294 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1351294's own words
How can I get you to stop running my card I have purchased a coupon and it didn't got through so the next day I put more money on my card and got the coupon and made my purchase it seemed to go through fine. Now I have * more emails saying it didn't go through and I don't know they mean the first trim I tried and they keep running it or if the actual purchase failed some how. How do I find out if my card was charged * times or if was the failed transaction from the first attempt and they keep running . I basically need to make sure my purchase went threw and that they are not going to continue to keep trying g to run it.
GetHuman1351294 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1351294 fixed the problem
We are waiting for GetHuman1351294 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1351294 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1351294
Oct 15th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 70029 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1351294 started working on this issue
Oct 15th 10:16pm