I received an iphone in the mail which I did not order. I was also charged for it. I tr...

GetHuman-hkrouchi's customer service issue with Groupon from October 2018

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The issue in GetHuman-hkrouchi's own words
I received an iphone in the mail which I did not order. I was also charged for it. I tried logging onto my account but apparently they have no record of my account. I called my credit card and stated it was fraudulent. I would like to return the iphone but can't print off a label. I DO NOT want to pay to return it since I did not order it. Also, I had to cancel my credit card due to this. I am not happy that I can not talk to a person. My contact is ***-***-****. Helene Krouchick
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Groupon

Customer service issue
Reported by GetHuman-hkrouchi
Oct 15th, 2018 - 2 mons ago
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GetHuman-hkrouchi started working on this issue
Oct 15th 12:49pm