I bought a groupon for Tinna’s Spa only to find out they are no longer in business. No...
GetHuman1344092's customer service issue with Groupon from October 2018
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1344092's own words
I bought a groupon for Tinna’s Spa only to find out they are no longer in business. No one answers when you call their number and no one returns your email or messages on Facebook. The location is apparently under construction with no other ways to contact them. My purchase is not listed on Groupon, but the payment apparently went through PayPal. The receipt number is ****************. If it can’t be refunded, I’d be happy with a groupon credit so I can at least purchase something else. This was a gift for my wife as it was our anniversary. Your help is greatly appreciated!
GetHuman1344092 did not yet indicate what Groupon should do to make this right.
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