I bought a Groupon for Oneida Community Country Club which includes greens fees, carts...
GetHuman1342751's customer service issue with Groupon from October 2018
Help with my Groupon issue
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GetHuman1342751's next move: try the Groupon help center again.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1342751 will want to follow the link below to head to their help center. We will check on GetHuman1342751 later to make sure it's all set or try to help escalate.
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Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1342751's own words
I bought a Groupon for Oneida Community Country Club which includes greens fees, carts, and range balls. I purchased it specifically for this weekend because I have out of town guests that I wanted to take golfing. When I called for a tee time, I was advised that I would not be allowed to take the carts on the course which prohibits me from playing because we cannot walk the course. That means that this groupon does me no good, and am requesting that I get a refund for it because I cannot use it as intended.
GetHuman1342751 did not yet indicate what Groupon should do to make this right.
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