I had a $** Sam’s Club subscription come out of my account today that I did not authori...

GetHuman1336506's customer service issue with Groupon from October 2018

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Help with my Groupon issue
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GetHuman1336506's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1336506 will want to follow the link below to head to their help center. We will check on GetHuman1336506 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1336506 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1336506's own words
I had a $** Sam’s Club subscription come out of my account today that I did not authorize or execute. I could not find where some kind of auto renewal would have triggered it and we do not want to re-up our subscription. I would like to be refunded and if there is some kind of renewal set for this subscription I’d like to had it turned off. Also, your customer support services are not user friendly in the least.
GetHuman1336506 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1336506
Oct 13th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 68849 others
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Timeline
GetHuman1336506 started working on this issue
Oct 13th 2:44am