I had a $** Sam’s Club subscription come out of my account today that I did not authori...

GetHuman1336506's customer service issue with Groupon from October 2018

68849 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1336506's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1336506's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1336506 will want to follow the link below to head to their help center. We will check on GetHuman1336506 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1336506 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1336506's own words
I had a $** Sam’s Club subscription come out of my account today that I did not authorize or execute. I could not find where some kind of auto renewal would have triggered it and we do not want to re-up our subscription. I would like to be refunded and if there is some kind of renewal set for this subscription I’d like to had it turned off. Also, your customer support services are not user friendly in the least.
GetHuman1336506 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1336506 fixed the problem
We are waiting for GetHuman1336506 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1336506 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1336506
Oct 13th, 2018 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 68849 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1336506 started working on this issue
Oct 13th, 2018 2:44am