I purchased a synthetic oil change with valvoline. Before my vehicle was serviced the m...

GetHuman1335647's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1335647's own words
I purchased a synthetic oil change with valvoline. Before my vehicle was serviced the mechanic noticed the oil plug had been stripped the last time I got an oil change therefor was unable to complete the service. I was instructed to go elsewhere because they did not have the resources to fix the problem. Since no service was provided and it was purchased within the last ** hours I would like a full refund. Thank you.
GetHuman1335647 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman1335647
Oct 12th, 2018 - 11d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1335647 started working on this issue
Oct 12th 10:57pm