I bought a dance groupon which expires in december but I just broke my ankle and need s...

GetHuman1333517's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1333517 will want to follow the link below to head to their help center. We will check on GetHuman1333517 later to make sure it's all set or try to help escalate.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1333517's own words
I bought a dance groupon which expires in december but I just broke my ankle and need surgery so I won't be able to use this groupon. Was wondering if I could get a refund or a credit *
GetHuman1333517 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman1333517
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 68656 others
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GetHuman1333517 started working on this issue
Oct 12th 7:26pm