I DID NOT order * Photos sessions at JCPenny!!! One of the order *'s on that Fraudule...

GetHuman1333749's customer service issue with Groupon from October 2018

2 views
 | 
68589 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman1333749's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1333749's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1333749 will want to follow the link below to head to their help center. We will check on GetHuman1333749 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1333749 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1333749's own words
I DID NOT order * Photos sessions at JCPenny!!! One of the order *'s on that Fraudulent order is **********. My Am Ex account was chargex $**.*** two times on *******. HOW DARE YOU STEAL MONEY OUT OF MY ACCOUNT!!! Also, the linen was NOT $**.**. You charged my account the wrong amont for the linen!!! I want the amount you stole from my credit card refunded ASAP.!!!!!
GetHuman1333749 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1333749 fixed the problem
We are waiting for GetHuman1333749 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1333749 fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman1333749
Oct 12th, 2018 - 11d ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 68589 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1333749 started working on this issue
Oct 12th 6:03pm