I purchased a Groupon for Canvas on Sale for a **"x**" Canvas Print* Groupon * LG-*T*K...

GetHuman1333697's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1333697 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1333697 can let us know if they help or not.
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The issue in GetHuman1333697's own words
I purchased a Groupon for Canvas on Sale for a **"x**" Canvas Print* Groupon * LG-*T*K-*Z*V-PXWG-XJZY. I began to place my order ******* and entered the code from my voucher. I then got a section where they asked for my credit card info. I thought because of the Groupon all costs were covered but could not figure out how to get to the next page, so I exited the process, and did more reading of the fine print only to realize that I would need to pay for shipping. I logged back in to attempt to complete the order with my credit card information, but there was nothing in my shopping cart, so I went back to Groupon to get my voucher code to start again but the voucher code had been redeemed. I contacted CanvasOnSale and they asked me to send a voucher as a PDF file and a screenshot of my shopping cart so they can check it. I don't have either of these. They said if I no longer have the redemption number I should contact Groupon so you can provide me with this number.*their reference number to me was ***D*NgluX.-****N*ZDZwL:ref **will you please help me get back to my voucher so I can complete this process? thank you. Beverly

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Customer service issue
Reported by GetHuman1333697
Oct 12th, 2018 - 3 years ago
Not resolved
Seen by 55 customers so far
Similar issue to 68580 others
0 customers following this


GetHuman1333697 started working on this issue
Oct 12th, 2018 5:54pm

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