I bought a massage package and would now like to return it because i cant use it on the...

GetHuman1333378's customer service issue with Groupon from October 2018

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GetHuman1333378's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1333378 will want to follow the link below to head to their help center. We will check on GetHuman1333378 later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1333378's own words
I bought a massage package and would now like to return it because i cant use it on the day i would like to. The app is not letting me return it. Please help!
GetHuman1333378 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Groupon

Customer service issue
Reported by GetHuman1333378
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
Similar issue to 68538 others
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Timeline
GetHuman1333378 started working on this issue
Oct 12th 5:11pm