I have tried many times to schedule appointments for my Krystal Klear Clean groupon wit...

GetHuman1333091's customer service issue with Groupon from October 2018

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The issue in GetHuman1333091's own words
I have tried many times to schedule appointments for my Krystal Klear Clean groupon without success. I have left messages without a return call until I threatened to cancel the groupon. I have made contact via text per her request to have my appointments rescheduled. She has replied to me with another customers name. I have even texted her again, requesting the service, again with no response. Appears this company is over booked. Nancy has made this groupon impossible to redeem. I would like either a full refund or groupon credit since this situation is ***% this businesses fault.
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Groupon

Customer service issue
Reported by GetHuman1333091
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
Similar issue to 68510 others
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Email on account
Billing address
Timeline
GetHuman1333091 started working on this issue
Oct 12th 4:31pm