I received an email to confirm my purchase & I had never ordered anything from Sears. I...
GetHuman1147350's customer service issue with Groupon from October 2018
Help with my Groupon issue
First: share to improve GetHuman1147350's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1147350 got the right customer help using our suggestion.
Before contacting them, items GetHuman1147350 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1147350's own words
I received an email to confirm my purchase & I had never ordered anything from Sears. I have tried multiple times to contact Groupon. First it said I could not get a refund on a phone app so I used someone’s computer and it still would not allow me to get my refund. It was also suggested to contact the company the Groupon is through, I contacted Sears & they said there is no way for them to refund it! What do I need to do to get my refund back?
GetHuman1147350 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1147350 fixed the problem
We are waiting for GetHuman1147350 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.