I received an email to confirm my purchase & I had never ordered anything from Sears. I...

GetHuman1147350's customer service issue with Groupon from October 2018

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1147350's own words
I received an email to confirm my purchase & I had never ordered anything from Sears. I have tried multiple times to contact Groupon. First it said I could not get a refund on a phone app so I used someone’s computer and it still would not allow me to get my refund. It was also suggested to contact the company the Groupon is through, I contacted Sears & they said there is no way for them to refund it! What do I need to do to get my refund back?
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Customer service issue
Reported by GetHuman1147350
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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GetHuman1147350 started working on this issue
Oct 12th 4:26pm