Item says it was refunded but wasn't, and we never used it. It was supposed to be valid...

GetHuman-lalo_gs's customer service issue with Groupon from October 2018

2 views
 | 
68481 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-lalo_gs's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-lalo_gs got the right customer help using our suggestion.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lalo_gs's own words
Item says it was refunded but wasn't, and we never used it. It was supposed to be valid until November.
GetHuman-lalo_gs did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lalo_gs fixed the problem
We are waiting for GetHuman-lalo_gs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman-lalo_gs fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-lalo_gs
Oct 12th, 2018 - 2 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 68481 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-lalo_gs started working on this issue
Oct 12th 3:53pm