I purchased a order on DateSunday, September *, *****DescriptionGROUPON INC GROUPON.COM...

GetHuman-ecampb's customer service issue with Groupon from October 2018

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GetHuman-ecampb's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ecampb will want to follow the link below to head to their help center. We will check on GetHuman-ecampb later to make sure it's all set or try to help escalate.
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Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ecampb's own words
I purchased a order on DateSunday, September *, *****DescriptionGROUPON INC GROUPON.COM I*Withdrawal$**.**. Spoke with LaVelle from *Window Square at ***-***-**** on ****Had an appointment scheduled for Monday **** between * & **, no show, no phone call. I called and spoke with LaVelle scheduled another appointment for :*Mr LaVille just to confirm you are scheduled to do my windows on Thursday October ** between ** and **. My address is **** Avborough Ct Wake Forest, NC my phone number is ***-***-**** any changes please let me know.*Bonnie Campbell*Because of the hurricane weather I called LaVelle and asked if he could come Wednesday *****, he told me he would check his schedule and call me back, he never called. This morning ***** I have tried to contact him at his business number only to get a recording that the mailbox is full and can not accept any messages. At this point I want my money refunded back to my account. Needless to say I’m a very disappointed and unhappy customer!!*Looking for this issued to be resolved quickly.*FL Campbell
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Customer service issue
Reported by GetHuman-ecampb
Oct 12th, 2018 - 3 mons ago
I have an issue with Groupon too
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GetHuman-ecampb started working on this issue
Oct 12th, 2018 1:54pm
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Oct 12th, 2018 1:59pm