I purchased a order on DateSunday, September *, *****DescriptionGROUPON INC GROUPON.COM...

GetHuman-ecampb's customer service issue with Groupon from October 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ecampb will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ecampb can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ecampb's own words
I purchased a order on DateSunday, September *, *****DescriptionGROUPON INC GROUPON.COM I*Withdrawal$**.**. Spoke with LaVelle from *Window Square at ***-***-**** on ****Had an appointment scheduled for Monday **** between * & **, no show, no phone call. I called and spoke with LaVelle scheduled another appointment for :*Mr LaVille just to confirm you are scheduled to do my windows on Thursday October ** between ** and **. My address is **** Avborough Ct Wake Forest, NC my phone number is ***-***-**** any changes please let me know.*Bonnie Campbell*Because of the hurricane weather I called LaVelle and asked if he could come Wednesday *****, he told me he would check his schedule and call me back, he never called. This morning ***** I have tried to contact him at his business number only to get a recording that the mailbox is full and can not accept any messages. At this point I want my money refunded back to my account. Needless to say I’m a very disappointed and unhappy customer!!*Looking for this issued to be resolved quickly.*FL Campbell
GetHuman-ecampb did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-ecampb
Oct 12th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 68404 others
0 customers following this
Timeline
GetHuman-ecampb started working on this issue
Oct 12th, 2018 1:54pm
GetHuman-ecampb shared this issue with friends on Facebook
Oct 12th, 2018 1:59pm

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